Just sad with bad service

Item: Rain
Rating: 1
Author: Koena

I am just disappointed in them, 3 full weeks I have been calling rain trying to replace my lost sim cards, agents answer and make promises or give directions. I have downloaded myrain app as instructed, ordered a sim swap, followed up, asked for calls, still nothing.

Helpful (0)

Replies (1)

Rain's replyOfficial

07 Aug 2024, 07:37

Hi Koena,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply07 Aug 2024, 07:37

Official

Hi Koena,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.