Just plain POOR customer service and NO coverage!

Worst experience of my life. Checked coverage and 5G for my Area confirmed. CPE 5G router delivered in 3 days - surprise - no coverage! After 3 weeks of emails back and forth, it was suggested that I as a woman climb on my roof and mount it externally (Rain does not have any technical support to facilitate this lack of coverage). Finally gave up, demanded cancellation of the contract, they collected the CPE device , yet to receive the refund and just checked my account for which I have been charged for R466 for data used in April 0.77 GB according to them!!!!! I ask you with tears in my eyes - how do I get charged for data when I couldn't get connected and had to return the device.

Support emails now return with a standard 'NoResponse.....' return and support request submitted via the web site you get no answer :-( Bunch of ******** and *********. I will NEVER recommend them to anyone!