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Nicole D

1 reviews | Active since Nov 2018

09 Sept 2022, 18:06

Just not good enough

Guys what you doing is not nice, 0.5mps for 5g? Imagine if I could pay based on what service was rendered?

This is not ok, even logging into MY RAIN buffers, shame on you. If this does not get better I'll be seeking another provider. Feels like I'm *****ing 4 houses away wifi when a RAIN router stands proud doing nothing. Ha'a

0
Replies (17)
Rain
Rain's reply10 Sept 2022, 07:46
Official

Hi Nicole 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain

 
ND
Nicole D's update10 Sept 2022, 08:17
Reviewer Update
***
ND
Nicole D's update13 Sept 2022, 10:12
Reviewer Update
I did all this magic and left it for a while still no 5g even thou it says my area covered.
I take it we'll be debited the 4g premium.
Nevermind that network just drops out of nowhere for a while, internet loadshedding,then you dare call it uncapped.
ND
Nicole D's update13 Sept 2022, 10:38
Reviewer Update
Noted.
ND
Nicole D's update14 Sept 2022, 09:32
Reviewer Update
5g showin amber thou...
ND
Nicole D's update25 Sept 2022, 12:54
Reviewer Update
RAIIIIIIIN!!!!!!!!
ND
Nicole D's update25 Sept 2022, 12:55
Reviewer Update
This is truly getting ridiculous now, I've moved this useless tower of yours everywhere I possibly can in my home! Why am I paying 5G for someone who has to hustle for connection??
ND
Nicole D's update25 Sept 2022, 13:37
Reviewer Update
Living up to its name, connected without internet...
ND
Nicole D's update25 Sept 2022, 16:09
Reviewer Update
The 13th yall also had an issue, are us as clients being credited for this continuous interruptions? Technicians sure are taking their time on this Sunday...
ND
Nicole D's update28 Sept 2022, 09:06
Reviewer Update
Day 4 no connection???
ND
Nicole D's update28 Sept 2022, 12:54
Reviewer Update
The site provided keeps giving am error code...
ND
Nicole D's update29 Sept 2022, 07:58
Reviewer Update
I think at this point its obvious that this company has bit off more than it can chew, Kindly direct me to steps in canceling the non existent service ASAP
ND
Nicole D's update29 Sept 2022, 10:36
Reviewer Update
Nomatter how much I restart this router it simply will not connect so how can I possibly follow these prompts...
ND
Nicole D's update29 Sept 2022, 20:52
Reviewer Update
There is no RSRP or SINR under device info,
Please have a tech call me, I'm hopeful that I'll be credited for these days because I'll only be making payment after the credited days has lapsed
This is ridiculous
ND
Nicole D's update30 Sept 2022, 09:12
Reviewer Update
Rain can a teach please give me a call??

ND
Nicole D's update30 Sept 2022, 10:15
Reviewer Update
RSRP -****BM
SINR 4dB

I've shiftedbthe router to the kitchen and upstairs bedrooms even the office, nothing is changing
ND
Nicole D's update30 Sept 2022, 11:19
Reviewer Update
Understood, just please keep in touch