MM
Mpho M
1 reviews | Active since Jan 2024
03 Jan 2024, 08:34
Just not a care in the world!!!!!Pathetic & Worst Customer Service Ever!!!!
This is by far the worst service I have received from Rain. I have called 11 times since yesterday at 14H00, most of the time the agents pretend that they can't hear me and when I do get an agent they place me on mute and hang up. The only 2 agents I spoke to told me they would call me back within 20 mins and guess WHAT!!! nothing happened. You guys suspended my account after payment was made in December, your system changed my debit date to the 1st and I have no explanation for what happened. I STILL DO NOT HAVE SERVICE !!!!!!! SORT this out please, I use this for work!!!!!!!!!!
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Replies (2)MM
Mpho M's updateReviewer Update
03 Jan 2024, 08:55Am still on the line again with your agents, guys come on!!!!!!!!!!!!!
MM
Mpho M's update03 Jan 2024, 08:55
Reviewer Update
Am still on the line again with your agents, guys come on!!!!!!!!!!!!!
Rain's replyOfficial
03 Jan 2024, 10:39Hi Mpho
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply03 Jan 2024, 10:39
Official
Hi Mpho
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
