RL
Refilwe L
1 reviews | Active since Feb 2024
25 Mar 2024, 17:10
Just cancel my subscription.
It’s a never ending cycle with rain. The very same thing I complained about last month is happening again this month. I am honestly just so gatvol of these people and their service.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
25 Mar 2024, 17:20Hi Refilwe L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply25 Mar 2024, 17:20
Official
Hi Refilwe L.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
RL
Refilwe L's updateReviewer Update
25 Mar 2024, 19:07I have set my payment date to the 1st of every month NOT on the 25th and I had this discussion with you so many times but it never gets resolved.Cancel my subscription and fetch your devices,I’m sick of this now.
RL
Refilwe L's update25 Mar 2024, 19:07
Reviewer Update
I have set my payment date to the 1st of every month NOT on the 25th and I had this discussion with you so many times but it never gets resolved.Cancel my subscription and fetch your devices,I’m sick of this now.
RL
Refilwe L's updateReviewer Update
25 Mar 2024, 19:19I made payment of R1088 on the 29th of February and on the 1st of March I was debited again for another R1088 , lucky for me I didn’t have money in my account. Even the reasons for being double charged didn’t add up to me. I’m opting to cancel this service to get my peace. Should my account be debited I will gladly take this matter to ombudsman. So sick of this network constantly trying to ****** money from customers.
RL
Refilwe L's update25 Mar 2024, 19:19
Reviewer Update
I made payment of R1088 on the 29th of February and on the 1st of March I was debited again for another R1088 , lucky for me I didn’t have money in my account. Even the reasons for being double charged didn’t add up to me. I’m opting to cancel this service to get my peace. Should my account be debited I will gladly take this matter to ombudsman. So sick of this network constantly trying to ****** money from customers.
RL
Refilwe L's updateReviewer Update
26 Mar 2024, 09:07This back and forth is honestly tiring. I will not be making any payment to rain and rain must not attempt to debit my account because I will escalate this matter.
Cancel my subscription and fetch your device.
Cancel my subscription and fetch your device.
RL
Refilwe L's update26 Mar 2024, 09:07
Reviewer Update
This back and forth is honestly tiring. I will not be making any payment to rain and rain must not attempt to debit my account because I will escalate this matter.
Cancel my subscription and fetch your device.
Cancel my subscription and fetch your device.
RL
Refilwe L's updateReviewer Update
26 Mar 2024, 10:27Great stuff, kindly provide a date and arrange for someone to collect the two devices or send me an address to go drop them off. I do not want to find myself keeping things that do not work and being charged for it later on without knowing.
RL
Refilwe L's update26 Mar 2024, 10:27
Reviewer Update
Great stuff, kindly provide a date and arrange for someone to collect the two devices or send me an address to go drop them off. I do not want to find myself keeping things that do not work and being charged for it later on without knowing.