AA
Arnel A
1 reviews | Active since Feb 2021
09 Apr 2021, 08:27
Just another bad review of Rain
As a result of Rain’s non-performance in terms of our contract, I managed to cancel their services and obtain a month’s refund for services which I did not receive.
Now, nearly a month after cancellation, without any knowledge or consent, they deducted a debit order from my account.
Whether I would ever get that refunded is an open question.
Before anyone entertains the thought of joining them-have a look at their fb page. I am not the only person that was ****med.
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Replies (1)Rain's replyOfficial
09 Apr 2021, 08:49Good morning, Arnel.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply09 Apr 2021, 08:49
Official
Good morning, Arnel.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
