AA
Arnel A

1 reviews | Active since Feb 2021

09 Apr 2021, 08:27

Just another bad review of Rain

As a result of Rain’s non-performance in terms of our contract, I managed to cancel their services and obtain a month’s refund for services which I did not receive.

Now, nearly a month after cancellation, without any knowledge or consent, they deducted a debit order from my account.

Whether I would ever get that refunded is an open question.

Before anyone entertains the thought of joining them-have a look at their fb page. I am not the only person that was ****med.

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Replies (1)
Rain
Rain's reply09 Apr 2021, 08:49
Official
Good morning, Arnel.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain