J
John

1 reviews | Active since May 2023

19 May 2023, 07:26

I’ve requested a r...

I’ve requested a router swap last week even today I haven’t received it, I told them the router that they gave me doesn’t connect to Wi-Fi and I can’t be able to work cause I work from home but still even today I haven’t received it

0
Replies (4)
Rain
Rain's reply19 May 2023, 08:07
Official
Hi John.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain
Rain's reply19 May 2023, 08:08
Official
Hi John.

Kindly could you provide us with the email address tied to your rain account, and the full physical address of where you are using the service so that we can assist you further.
J
John's update19 May 2023, 11:05
Reviewer Update
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698 Limpopo street senaoane 
Soweto 


Rain
Rain's reply19 May 2023, 15:31
Official
Please note we have escalated the matter to the logistics department we awaiting feedback, once provided we will be intouch