JM
Joelle M

1 reviews | Active since Jun 2026

07 Jun 2026, 15:51

I've been struggling with my internet connection for months, going back and forth on phone calls almost every day

I've been struggling with my internet connection for months, going back and forth on phone calls almost every day. Despite numerous attempts to get assistance, no one really took the time to investigate the issue thoroughly and find a lasting solution. Today, I decided to try my luck again, and I was connected with Luis Racelis. He took the time to listen carefully, understand the problem, and work through it with us. Thanks to his dedication and professionalism, our internet has been fixed and is now working much better. Thank you, Luis, for your excellent service, patience, and commitment to helping us. Your support made a real difference.

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Replies (1)
Rain
Rain's reply07 Jun 2026, 16:15
Official
Hi Joelle,

Thank you for those great words. We are glad to have provided you with a positive experience.

Regards
rain