B
Buchule
1 reviews | Active since Nov 2023
27 Nov 2023, 15:03
I've been requesting...
I've been requesting calls from them since Friday and they haven't called.....my router came without the 5G Sim card
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Nov 2023, 15:38Hi Buchule,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Best regards,
Rain's reply27 Nov 2023, 15:38
Official
Hi Buchule,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Best regards,
Rain's replyOfficial
27 Nov 2023, 15:49 Hi Buchule,
Thank you for taking our call. As per the telephone conversation, please provide us with the serial number (may be labelled SN on the device) and the 6 alphanumeric digits printed on the each of the 4G SIM cards. We have passed the payment date change issue to billing for further assistance.
Thank you for taking our call. As per the telephone conversation, please provide us with the serial number (may be labelled SN on the device) and the 6 alphanumeric digits printed on the each of the 4G SIM cards. We have passed the payment date change issue to billing for further assistance.
Best regards,
Rain's reply27 Nov 2023, 15:49
Official
Hi Buchule,
Thank you for taking our call. As per the telephone conversation, please provide us with the serial number (may be labelled SN on the device) and the 6 alphanumeric digits printed on the each of the 4G SIM cards. We have passed the payment date change issue to billing for further assistance.
Thank you for taking our call. As per the telephone conversation, please provide us with the serial number (may be labelled SN on the device) and the 6 alphanumeric digits printed on the each of the 4G SIM cards. We have passed the payment date change issue to billing for further assistance.
Best regards,
Rain's replyOfficial
27 Nov 2023, 17:02 Hi Buchule,
Your payment date has been updated to the 25th of each month. On your profile it might still show 1st of each month, however on our backend it has been updated to your preferred date.
Your payment date has been updated to the 25th of each month. On your profile it might still show 1st of each month, however on our backend it has been updated to your preferred date.
Best regards,
Rain's reply27 Nov 2023, 17:02
Official
Hi Buchule,
Your payment date has been updated to the 25th of each month. On your profile it might still show 1st of each month, however on our backend it has been updated to your preferred date.
Your payment date has been updated to the 25th of each month. On your profile it might still show 1st of each month, however on our backend it has been updated to your preferred date.
Best regards,