PP
Pontsho P

1 reviews | Active since May 2025

04 May 2025, 14:45

It's been almost 5 days now me not having proper internet connection through my device, I've also tried using different devices for this and with fail not connection still I tried interacting with their contact centre to raise and address my issue but to

It's been almost 5 days now me not having proper internet connection through my device, I've also tried using different devices for this and with fail not connection still I tried interacting with their contact centre to raise and address my issue but to this day I'm not assisted or taken seriously and my account is up to date To make matters worse I tried updating my Account details in my back office where they should debit me for May their system hasn't updated my account but deducts the R1.00 from my account So Rain is just bad news for me at this point for the mere fact that there's poor communication and disconnection

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Replies (1)
Rain
Rain's reply04 May 2025, 15:31
Official
Hi Pontsho P,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.