It's been a month now trying to get wifi but the consultants are not doing their job well

It's been a month now trying to get wifi but the consultants are not doing their job well. They have been claiming to be correcting my passport number in the system but that is not happening. I keep failing to get my delivery because of them. Yesterday I spoke to Thabani Shabangu. Who claimed to have ordered a new router for me with correct details but, the courier company just called saying they have the old details in the system and my 2 routers