S
Simone

1 reviews | Active since Dec 2023

07 May 2024, 12:10

Itemized Bill still not received

Still did not receive my itemised bill which i requested about a week ago. Rain service is PATHETIC AND INCLUDING AGENTS. Feel like cancelling my Rain. Bunch of IDIOTS WORK AT RAIN THAT DOESNT EVEN KNOW THE DIFFERENCE BETWEEN AN INVOICE AND AN ITEMIZED BILL.

0
Replies (4)
Rain
Rain's reply07 May 2024, 12:17
Official
Hi Simone, 

Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.

Regards,
Rain
Rain
Rain's reply07 May 2024, 12:41
Official
Hi Simone,

Could you kindly specify for which months do you require the invoices for. Also, please note that you can view and download your invoices on your rain profile by signing in on the My Rain app or our website.

Regards,
Rain.
S
Simone's update07 May 2024, 12:44
Reviewer Update
I DONT WANT AN INVOICE!!!!! I WANT AN ITEMIZED BILL. I HAVE ALREADY SENT FOR WHICH MONTH AND FOR WHICH CELL NUMBER IM REQUESTING AN ITEMIZED BILL FOR!!!!
S
Simone's update07 May 2024, 12:47
Reviewer Update
AN INVOICE AND AN ITEMIZED BILL ARE TWO TOTALLY DIFFERENT THINGS!!!! I NEED AN ITEMIZED BILL FOR THE MONTH OF APRIL AND SIM NUMBER ***.