It Stopped Raining

Disappointed After 5 Years with Rain

I’ve been a loyal Rain customer for the past five years. Unfortunately, I recently made the decision to cancel my service due to a noticeable decline in quality and a rise in pricing. The support and customer service are no longer up to standard, especially when compared to what’s being offered by competitors.

Rain used to be one of the best options available, but sadly, it no longer feels like they’re keeping up. After cancelling, I was surprised to find that they still debited my account—claiming their billing is done after the fact, even though I've always understood that I was paying in advance. When I visited their service store for clarity, I received no clear explanation.

It’s incredibly disappointing to see a service that started out so strong decline this much. Based on my recent experience, I can’t recommend Rain to anyone at the moment. They need to seriously improve their service, pricing transparency, and customer support.