EE
Erica E

1 reviews | Active since Nov 2022

15 Mar 2024, 20:59

It seems Rain just do not care on improving their standards

It seems Rain just do not care on improving their standards. A week ago I received a notification on my App that I could do a Part pay of R279 and pay the rest off. I done that and they immediately my services were reinstated/switched on. Today they disconnected my service again and offer another part pay of R559. I mean it's not even month end yet! They offered me the opportunity to pay off. Please expose these people for their ********* behavior. They bring out the worst in one honestly 😡😡😡

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Replies (1)
Rain
Rain's reply16 Mar 2024, 09:31
Official
Hi Erica Kruger

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.