NN
Noxolo N

1 reviews | Active since May 2015

23 Sept 2020, 12:09

It only Rains with Rain's bad service.

I signed up with Rain end July then cancelled on the same day. Since then I have been waiting for my refund or any prove that I have been refunded. Every time I am told that they matter is sitting with the refund department. I have been a month going to two now and nothing. I find this soo annoying especially been told the same thing every day and no action.

0
Replies (2)
Rain
Rain's reply28 Sept 2020, 10:53
Official

Hi Noxolo

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

NN
Noxolo N's update05 Oct 2020, 12:46
Reviewer Update
Still have not been assisted. I was told 5 days. It has been two full months and I have not received what is due to me. The service really sucks as no one will tell you are straight answer. You go on twitter and emails it's the same.