LH
Lwazi H

1 reviews | Active since Apr 2018

29 Aug 2022, 14:44

It never rains it pours!

I have now been without my 5G internet for full 2 days, no communication from customer support and messages sent on their social media are not responses to, or you get an automated response if you're lucky. What kind of service is this? Distasteful to say the least. Steer clear of these guys, definitely not recommended.😡😡😡😡..

0
Replies (4)
Rain
Rain's reply29 Aug 2022, 14:54
Official
Hi Lwazi 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
LH
Lwazi H's update29 Aug 2022, 14:59
Reviewer Update
10290 Blackberry Street Protea Glen ext 29 Soweto.
LH
Lwazi H's update29 Aug 2022, 15:04
Reviewer Update
Sorry, I meant to type 20890..
LH
Lwazi H's update29 Aug 2022, 15:12
Reviewer Update
Do you really consider that to be a reply? All it takes us a single phone call to the so called technicians and ask when they will be done, and then furnish your customers with feedback. I rely on your services for my livelihood as I work from home on a full-time basis, and I'm afraid your response is just not good enough 😡😡😡...