TB
Tebogo B
1 reviews | Active since Mar 2021
03 Mar 2021, 14:34
It never RAINs but it pours
Rain activated a 5G SIM card on my account a week before my router and SIM were delivered.
Now I received a SIM that is different to the one on my account and have been trying to get it activated for the past 3 days to no avail.
The biggest issue is I'm being billed on a SIM I don't own whilst I have no internet use. And I can't cancel because I will forfeit the R699 I paid upfront.
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Rain's replyOfficial
03 Mar 2021, 16:44Good day, Tebogo.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply03 Mar 2021, 16:44
Official
Good day, Tebogo.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa