cR
claire R

1 reviews | Active since Nov 2015

22 Sept 2023, 11:22

Issue internet

Good day. Please note i dont have i internet and my debit order is for the 1st.once again this happened every month issue

0
Replies (2)
Rain
Rain's reply22 Sept 2023, 11:26
Official
Hi claire 

 Thank you for bringing this to our attention.
 
 We're going to get on this asap.
 
 Thanks,
 rain. 

Best regards,

Rain
Rain's reply22 Sept 2023, 11:40
Official
Hi claire 

Your services are still active, we have not suspended them.

The reason why you were experiencing issues with your connection is that the towers in your area were experiencing technical difficulties.

The tower has been restored now and you should have access to the internet, reboot your device and try connecting again.

Thanks, rain

Best regards,