NS
Nikki S

1 reviews | Active since Dec 2022

12 Dec 2022, 07:19

Isabel Scheepers

My router is got damaged due to loadshedding, Rain was informed and I was told I will get a call within 24 - 48 hours, it has been more than a week, after numerous calls wanting to speak to management who is never available, it has been 11 days still nothing!!!!!! I would not recommend Rain as the service is pathetic!!!

0
Replies (4)
Rain
Rain's reply12 Dec 2022, 08:31
Official
Hi Nikki 

We're really sorry your rain experience hasn't been as good as you expected.
  
We're going to get on this asap.
  
Thank you,
rain
NS
Nikki S's update12 Dec 2022, 09:05
Reviewer Update
Please call me on ***
NS
Nikki S's update12 Dec 2022, 10:39
Reviewer Update
No, I still want to cancel. Your service suck, not going to struggle like this again

NS
Nikki S's update12 Dec 2022, 11:38
Reviewer Update
Please call me again on the same number