TJ
Taryn J

1 reviews | Active since Jun 2021

29 Apr 2025, 13:56

Irritated

I was promised a reimbur*****t and still nothing, please advise what the plan is I'm quite annoyed by the delay. .

0
Replies (6)
Rain
Rain's reply29 Apr 2025, 14:28
Official
Hi Taryn,

Thank you for bringing your payment query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TJ
Taryn J's update29 Apr 2025, 17:48
Reviewer Update
I would appreciate it if someone could first explain the reason behind the delay.

For me, this issue is about principle. I changed my debit order details a year ago, and yet the deduction still went off at the wrong time. You have no idea what plans I had for the money in my account — that could have been all I had to get through the rest of the month. That’s what really frustrates me.

Now I'm simply being told there was a delay, but no proper explanation has been given. I’d like to understand exactly what happened and why my updated instructions were not followed.

TJ
Taryn J's update29 Apr 2025, 20:45
Reviewer Update
Ai just leave the refund.
So sick and tired of Rain I really wish my area had fibre
TJ
Taryn J's update02 May 2025, 07:17
Reviewer Update
Noted
Rain
Rain's reply02 May 2025, 09:53
Official
Kindly let us know if you require any further assistance.
TJ
Taryn J's update02 May 2025, 14:22
Reviewer Update
No I don't