Irritable

I called your customer service spoke to one of your agents could not assit asked to speak to supervisor left me on hold for more than 6minutes unprofessional if this router is not working asap I am cancelling a whole month no wifi

***

HI

As you answer me in capital letters. Which means shouting just letting you know for future reference. Can we please get this sorted out and I will expect my credit aswell thank you.

*** email address

Now a photo at 15:00 where I complained this morning already about this and the lady informed us they awaiting the courier guy to send them the proof of address we must wait for that so they can activate it.

Ok now I am really ****ed off was emailed to you and still nothing you are the worst company ever I am going to post all the complaints on facebook had enough now.

So everyone can see how useless your customer service are been struggling to get this activated for more then a month pathetic

It was send already stop with the same messages and sort it out

If it is not sorted today you are more then welcome to come fetch your stuff and give my money back I had enough now of your up and down nonsense

Password was send really now

Emailed as asked what the hell,are there even people working

You can call

When did you call there is no miss calls no voice notes ñothing

So after allot of up and down nothing was sorted out we had to upgrade to get a new router after another faulty router was send, pay an additional R165 and now they call we coming to fetch our ZTE router and we still awaiting out refund after we've been without wifi for more then a month.Dont know after such bad service they still had the audacity to charge us an extra R165 and it is due to there incompatance that we had to upgrade. Where is my refund

No excuse or when refund will be done just a message stating they will collect the router