MC
Marius C
1 reviews | Active since Jul 2014
03 Aug 2020, 10:17
Irregular deduction
I canceled my simcard on the 25 th June 2020 and received a confirmation from them where the case has been resolved on the 07 July 2020 but all of a sudden they deducted R96. 77 which I have don't know for what it is because I don't use that simcard since the day I cancel
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Replies (2)
Rain's replyOfficial
03 Aug 2020, 11:25Hi Marius
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply03 Aug 2020, 11:25
Official
Hi Marius
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
MC
Marius C's updateReviewer Update
03 Aug 2020, 11:37Unacceptable because the time you get the review you should have action it cause lodge the complaint on Friday with no response must we always goes this way to get answers
MC
Marius C's update03 Aug 2020, 11:37
Reviewer Update
Unacceptable because the time you get the review you should have action it cause lodge the complaint on Friday with no response must we always goes this way to get answers