Internet suspended

As agreed I made payment on the 30th of April

I provided proof of payment payment via what's app but no luck

My internet is paid up, I make payment at the end of every month so how can I have an outstanding payment according to you? If it's post paid then my internet should be up and running. I accidentally made the payment date on the first of May after making a payment on the 30th of April(as per agreement) hence I do not have any outstanding amounts on my rain account

My internet is paid up, I make payment at the end of every month so how can I have an outstanding payment according to you? If it's post paid then my internet should be up and running. I accidentally made the payment date on the first of May after making a payment on the 30th of April(as per agreement) hence I do not have any outstanding amounts on my rain account

Yes my date was set for the 1st of May but as per discussion I made the payment on the 30th as promised. Changing the date to a more suitable pay date.

Rebooted my device but still not Internet

I do not have any outstanding payments on my invoice, don't you understand that I made the payment earlier and that I do not owe you guys anything?

Reactivate my account or completely cancel my subscription because there is no way on this earth that I am paying twice. Services are post paid but you are expecting me to pay before watching. I told you and your call centre staff over and over what happened and you still continue to ask me for more money, I do not owe you anything and that's it. Just remember that this isn't the last you're hearing from me.

My payment are all up to date and I do not owe you anything as I explained to everyone that contacted me

I sent proof of payment to you guys via email and received no feedback regarding this, I've never in my life skipped a payment so how can you say that the payment I made is for a month that I paid very long ago, I have proof of every single payment made to you and I can say with all the confidence in the world that I don't owe you anything. This is the lowest you can stoop for a company like yours,had my payment gone thru on the 1st instead of the 30th of April then non of this would have happened. I have been loyal and very much happy with the service I got up until now, you guys suck. I will no longer be making use of rain anymore and I would not recommend it to anyone. You have yourself a lovely day

I have no outstanding balances on my rain account, how many times do u want me to repeat myself?

I paid my March invoice on the 25th,i have every proof of every payment made, what don't you people understand? Me paying you R599 again will result in me paying prepaid for my services?

I would gladly send you every proof of every payment ever made to you guys,you are trying to be ****** man