JP
Jacques P

1 reviews | Active since Feb 2021

11 Feb 2021, 17:28

**** internet service provider and misleading advertising

Billing issues and misinformation Rain took money from my account after i have cancelled. they claim that you can cancel at any time because it is supposed to be a month to month subscription service. Now that i canceled they want to charge me for march but the sim has already been cancelled. When i called the support, i was told someone will get back to me. Im still waiting to speak to a human...

Besides the signal quality in our area is poor to none I defs wil NOT recommend rain to anyone. ****py service , poor internet and silence. Still waiting for reversal funds from them I want my money back rain

0
Replies (1)
Rain
Rain's reply12 Feb 2021, 07:11
Official
Good morning Jacques

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa