Internet Random Disconnect

Item: Rain
Rating: 2
Author: Richard M

My internet connection has been really bad at random times of the day. I notice it mostly around 20:00 but the it disconnects at seemingly random times during the day.

Helpful (0)

Replies (2)

Rain's replyOfficial

15 Nov 2023, 19:36

Hi Richard,

We're sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Rain's reply15 Nov 2023, 19:36

Official

Hi Richard,

We're sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Rain's replyOfficial

15 Nov 2023, 19:38

Hi Richard,

please be advised your usual site has been impacted by an outage. However, you're connected to another tower.

Our senior engineers are working on restoring your site.

We’d like to apologize for any inconvenience caused.

Thanks,
rain.

Rain's reply15 Nov 2023, 19:38

Official