JV
Joachim V

1 reviews | Active since Dec 2024

14 Jan 2025, 19:18

Internet provider No I don't think so. More like no internet and money taking

damn it, like 4 real Rain is the worst internet in the entire world just like all the people mention in their bad reviews.

I have been trying to update call of duty mobile since this morning and till now it is not even half way plus this terrible speed ended the update a few times.

The worst part of all about Rain is I am getting full signal but the speed is a joke.

Few months back I even gotten more than 30mb/s download on a 4G connection and they cant even explain that to me.

Every freaking time I must move the router because after 1-3 days the signal is all of a sudden terrible and this is every single time.

They cant even give me more or less a time frame for 5G towers installation near me!!!!!

I tested all other networks where i am and all of them run as they should and some even better than what they should so I am proof that Rain is the worst internet provider that ever existed and will probably be the only worst ever in our life time!!!!

0
Replies (17)
Rain
Rain's reply14 Jan 2025, 19:30
Official
Hi Joachim V,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the connection issue, and we'll be in contact soon.

Regards,
rain.
JV
Joachim V's update14 Jan 2025, 19:49
Reviewer Update
Done it and its still a issue!!!!
JV
Joachim V's update15 Jan 2025, 15:29
Reviewer Update
Ok and yet the day is almost over and still no feedback on a solution!!!
JV
Joachim V's update17 Jan 2025, 21:48
Reviewer Update
P.S that does not help me at all. So the speed was great again and now again for the past 2 hours its been so bad. Cannot even open google. But with my 4G sim cards its fast!!!!!!

This is really stupid on this thing where I have to complain every single month with you guys!!!!

You guys need to do something to make it much better.

I am not paying R625 for nothing!!!!

Your next reply better be a solution to this problem or I will post another terrible comment.
AND I DONT WANT TO HEAR AGAIN THAT YOU REFRESHED MY CONNECTION OR HIGH TRAFFIC ON THE TOWER OR TOWER DOWN!!!!!

NO APOLOGIES ALSO BECAUSE i AM SICK AND TIRED OF HEARING APOLOGIES!!!
JV
Joachim V's update18 Jan 2025, 11:23
Reviewer Update
That is another excuse that I dont want to hear!!!!!! "technical alarms hahaha!!!!!!!!

No it has not been improved as I am running tests again and its 1mb/s and lower!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JV
Joachim V's update18 Jan 2025, 18:34
Reviewer Update
Yeah lets hope you keep in contact!
JV
Joachim V's update19 Jan 2025, 08:19
Reviewer Update
Im still waiting and issue is not resolved. I am struggling my ass off this morning with the internet. Can't even play my tournament on call of duty. You guys suck big time like honestly.

Wish there was someone in a high department by you guys to whom I can speak to because this issues has been going on for months now and not stopping.

Either you guys are to money greedy to come and still more towers here by me or just do not care about anything in the business and are lazy.
JV
Joachim V's update19 Jan 2025, 20:21
Reviewer Update
Ok this one is all on you!!!!!ANOTHER TERRIBLE REVIEW!!!

I struggling the entire time with the speed!!!!!! So whats the solution and how much credit are you going to add to my account for all this freaking downtime I have of you guys.
JV
Joachim V's update21 Jan 2025, 11:36
Reviewer Update
What have you guys done because my internet speed is perfect at the moment. I want to know exactly what has been done!!!!!! Also how much credit am I getting towards the downtime i had now recently with you guys?
JV
Joachim V's update21 Jan 2025, 15:44
Reviewer Update
Now you guys seriously making me and a few other people angry. Stop to copy and paste your feedback to the client. People will eventually see that it and that's so unprofessional. Plus another thing is and this is very crucial to most work enviroments...READ YOU MESSAGES THAT YOU GUYS RECEIVE FROM CLIENT AND READ IT PROPERLY!!!! Ive notice you guys dont read as my message was a good thing and not a bad thing or a complain however I am still waiting for feedback from you guys in regards to my credit that must and need to be app**** to my account because of the downtime I had with you guys. As said in previous reviews from me that I will not pay full amount because I am not getting the speed that I should get. P.S Also do not come and tell me that I am not in a 5G coverage area because I know that and I know I should only get around 10Mb/s but most of the time I almost never got above 2-3 sometime 4Mb/s.

So yeah Ill be awaiting your feedback on my credit amount.
JV
Joachim V's update27 Jan 2025, 19:07
Reviewer Update
Yeah right, it.s going to snow or the world will be at it's end if ya'll do really reply with feedback.
JV
Joachim V's update28 Jan 2025, 13:06
Reviewer Update
So how much credit am I getting for the downtime I had before in this month?
JV
Joachim V's update28 Jan 2025, 15:41
Reviewer Update
OK, great and what do you actually mean by making an informed decision concerning the service? Like what decision?
JV
Joachim V's update28 Jan 2025, 16:07
Reviewer Update
what do you actually mean by making an informed decision concerning the service? Like what decision?

and I would suggest making an informed decision concerning the pathetic services you guys give as well as the pathetic excuses you guys always give and not forgetting the fact that you guys let people sign up with your worthless company knowing that there is just 1 or 2 towers near the location and are always congested (Full)
JV
Joachim V's update28 Jan 2025, 20:04
Reviewer Update
What the hell is wrong now!!!!! Signal dropped from full to 0-1 bar and even saying no service.

Let me guess, tower down? Ya'll better add this downtime now currently to my account also!!!!!!!!
JV
Joachim V's update29 Jan 2025, 06:35
Reviewer Update
An entire night and signal still not fixed!!! Take my word for it, you guys are the most useless, worthless and pathetic bunch of money greedy devils.

No wonder your company has so many complains!!!

Take my advice Rain and just shut down, close your doors because you will not get anywhere in life.

WHATS A CONTACT NUMBER FOR THE CEO???? AND I WANT THE CONTACT INFO, NO JOKES.

DONT COME WITH STORIES THAT YOU NOT ALOUD TO GIVE OUT THEIR INFORMATION BECAUSE WE ALL KNOW THATS A LIE. REMEMBER HELL IS REAL!!!
JV
Joachim V's update29 Jan 2025, 15:44
Reviewer Update
This is insane RAIN. Look at all your negative reviews. Damn you guys should not even be in business anymore due to your pathetic services. Really thought that the CEO's of Rain would do something about their terrible services like fire all there employees and hire new people because clearly Rain employees have gotten to much use to their job doing nothing at all.

On the reviews here, there is a client that mensions that we as clients should all come together and cancel all at once and move to better providers. Well I aggree with this client and if the client see my review please email me so that we can form a group of people who is with Rain and am tired of their services. My email is jacoventer @ gmx . com

Even the CEO's of Rain is just as useless and do not care about customers.


PEOPLE HELP ME BRING THEM DOWN, YOU WILL FIND MY EMAIL ABOVE!