TL
Tim L
1 reviews | Active since May 2020
18 Feb 2023, 11:41
INTERNET PROVIDER???
R529.00 for a 20MB line meanwhile there has been no connectivity since beginning of this month. NO HELP, NO NOTIFICATION and none of your staffs has any basic customer service etiquette! CHECKERS AND PNP STAFFS ARE MORE PROFESSIONAL THAN ANY OF YOUR STAFFS..And you guys have the audacity to ask for payment! Will be approaching the media and newspaper on this rest assured!!!
Helpful (0)
Replies (13)0
Replies (13)
Rain's replyOfficial
18 Feb 2023, 12:37 Hi Tim
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply18 Feb 2023, 12:37
Official
Hi Tim
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Tim L's updateReviewer Update
18 Feb 2023, 12:41This is the same response that you rep**** back with on every single review on here
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
YOU GUYS HAVE YET TO ATTEND TO MY QUERY FROM 29 NOVEMBER 2022 ALONG WITH ALL MY RECENT QUERIES! IMCOMPETENT BUNCH OF ****S!
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
YOU GUYS HAVE YET TO ATTEND TO MY QUERY FROM 29 NOVEMBER 2022 ALONG WITH ALL MY RECENT QUERIES! IMCOMPETENT BUNCH OF ****S!
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Tim L's update18 Feb 2023, 12:41
Reviewer Update
This is the same response that you rep**** back with on every single review on here
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
YOU GUYS HAVE YET TO ATTEND TO MY QUERY FROM 29 NOVEMBER 2022 ALONG WITH ALL MY RECENT QUERIES! IMCOMPETENT BUNCH OF ****S!
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
YOU GUYS HAVE YET TO ATTEND TO MY QUERY FROM 29 NOVEMBER 2022 ALONG WITH ALL MY RECENT QUERIES! IMCOMPETENT BUNCH OF ****S!
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Tim L's updateReviewer Update
18 Feb 2023, 14:48I have done that and it is still the same!!! TROUBLE SHOOTED 3 TIMES ALREADY
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Tim L's update18 Feb 2023, 14:48
Reviewer Update
I have done that and it is still the same!!! TROUBLE SHOOTED 3 TIMES ALREADY
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Tim L's updateReviewer Update
18 Feb 2023, 14:51HOW MANY TIME DO YOU WANT ME TO TROUBLE SHOOT??? 18 DAYS NOW…EVEN ESKOMS HAS A BETTER TURN AROUND TIME THEN YOU GUYS!
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Tim L's update18 Feb 2023, 14:51
Reviewer Update
HOW MANY TIME DO YOU WANT ME TO TROUBLE SHOOT??? 18 DAYS NOW…EVEN ESKOMS HAS A BETTER TURN AROUND TIME THEN YOU GUYS!
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Tim L's updateReviewer Update
18 Feb 2023, 15:01OFFLINE FOR 18 DAYS!
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Tim L's update18 Feb 2023, 15:01
Reviewer Update
OFFLINE FOR 18 DAYS!
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Tim L's updateReviewer Update
18 Feb 2023, 15:10WHERE ARE YOUR TECHNICIANS!!!??? STOP BEING A BUNCH OF LAZY ****S AND GET IT FIXED!
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Tim L's update18 Feb 2023, 15:10
Reviewer Update
WHERE ARE YOUR TECHNICIANS!!!??? STOP BEING A BUNCH OF LAZY ****S AND GET IT FIXED!
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Tim L's updateReviewer Update
18 Feb 2023, 15:12PATRICE MOTSEPE, BRANDON LEIGH AND KHAYA DLANGA LOOK AT YOUR ****ING PATHETIC COMPANY
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Tim L's update18 Feb 2023, 15:12
Reviewer Update
PATRICE MOTSEPE, BRANDON LEIGH AND KHAYA DLANGA LOOK AT YOUR ****ING PATHETIC COMPANY
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Tim L's updateReviewer Update
18 Feb 2023, 15:14Paul Harris, Michael Jordaan, and Willem Roos. Conrad Leigh WHAT THE **** ARE YOU GUYS DOING ABOUT THIS!!!
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Tim L's update18 Feb 2023, 15:14
Reviewer Update
Paul Harris, Michael Jordaan, and Willem Roos. Conrad Leigh WHAT THE **** ARE YOU GUYS DOING ABOUT THIS!!!
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Tim L's updateReviewer Update
18 Feb 2023, 16:29Don’t bother! Your company just made me lose a very important international client for my business!
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Tim L's update18 Feb 2023, 16:29
Reviewer Update
Don’t bother! Your company just made me lose a very important international client for my business!
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Tim L's updateReviewer Update
18 Feb 2023, 17:28Rain Internet Service Provider's reply:
18 Feb 2023, 17:17
We do apologize for the inconvenience caused, however, the technicains work on an appointment basis
Goes to show that the quality of your service is just as **** as your product.
18 Feb 2023, 17:17
We do apologize for the inconvenience caused, however, the technicains work on an appointment basis
Goes to show that the quality of your service is just as **** as your product.
TL
Tim L's update18 Feb 2023, 17:28
Reviewer Update
Rain Internet Service Provider's reply:
18 Feb 2023, 17:17
We do apologize for the inconvenience caused, however, the technicains work on an appointment basis
Goes to show that the quality of your service is just as **** as your product.
18 Feb 2023, 17:17
We do apologize for the inconvenience caused, however, the technicains work on an appointment basis
Goes to show that the quality of your service is just as **** as your product.
TL
Tim L's updateReviewer Update
18 Feb 2023, 19:17You can tell your technician to ***KOF.
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Tim L's update18 Feb 2023, 19:17
Reviewer Update
You can tell your technician to ***KOF.
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Tim L's updateReviewer Update
18 Feb 2023, 19:20ONE WOULD BE STUPID TO BE WITH AN *********** PROVIDER LIKE YOU GUYS! CHANGING TO A SERVICE PROVIDER WHO KNOW WHAT THEY ARE DOING AND THAT KNOWS HOW TO PROVIDE CUSTOMER SERVICE!
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Tim L's update18 Feb 2023, 19:20
Reviewer Update
ONE WOULD BE STUPID TO BE WITH AN *********** PROVIDER LIKE YOU GUYS! CHANGING TO A SERVICE PROVIDER WHO KNOW WHAT THEY ARE DOING AND THAT KNOWS HOW TO PROVIDE CUSTOMER SERVICE!
Rain's replyOfficial
19 Feb 2023, 09:34Please advise if you do not need the field service technician to come assist?
Rain's reply19 Feb 2023, 09:34
Official
Please advise if you do not need the field service technician to come assist?