TM
Tsepo M

1 reviews | Active since Jun 2020

05 Mar 2025, 12:41

internet outage

Every day for the past week or so at 12pm to who knows when the internet dies but i'm told told try a speed test, how can i with no internet?

0
Replies (6)
Rain
Rain's reply05 Mar 2025, 16:29
Official
Hi Tsepo,

Thank you for bringing your connection complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
TM
Tsepo M's update06 Mar 2025, 10:47
Reviewer Update
I AM TELLING YOU that for the last two weeks every day between 10pm and 3pm i have no internet or very slow internet, and I AM TELLING YOU i dont pay over 1k of internet for nothing, i use it every day for work.. fix it i dont care whats going on where with what, i will text every day until yall sort out your stuff because every time before now i was told "everything is fine" "do a speed test"

whats this then? EVERY DAY??!!!!!! come on yall cant be serious
TM
Tsepo M's update06 Mar 2025, 10:48
Reviewer Update
Why is there ALWAYS a network problem to begin with
TM
Tsepo M's update06 Mar 2025, 10:49
Reviewer Update
And why is there never an estimate, have you ever heard anyone say they're building a house and dont know when they'll finish because thats what that sounds like every time
TM
Tsepo M's update06 Mar 2025, 10:52
Reviewer Update
Please update me on what is actually going on and why its been happening for 2 whole weeks because i now am behind on my work and very much close to being repremanded because of this stupid internet service provider
TM
Tsepo M's update06 Mar 2025, 12:50
Reviewer Update
Once I have keep track of the days will they be recorded?