NZ
Nombuso Z
1 reviews | Active since Aug 2014
04 Nov 2023, 12:13
Internet not working
ever since i got this router its offline i cannot optimist network, the call center never help they don't have a turn around time they keep escalating but no one is getting ack to me. They have debited for the month but still no service. Please sort this out.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
04 Nov 2023, 12:35Hi Nombuso Zungu
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply04 Nov 2023, 12:35
Official
Hi Nombuso Zungu
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
NZ
Nombuso Z's updateReviewer Update
05 Nov 2023, 16:08But why is it taking so long , seems like your business doesn't care much, this is very sad to see, I understand you don't need my money I can leave if I want but how will I be compensated for the time lost and money paid for very low service?
NZ
Nombuso Z's update05 Nov 2023, 16:08
Reviewer Update
But why is it taking so long , seems like your business doesn't care much, this is very sad to see, I understand you don't need my money I can leave if I want but how will I be compensated for the time lost and money paid for very low service?
NZ
Nombuso Z's updateReviewer Update
07 Nov 2023, 19:18Day 3 and I have been ignored. Can a manager call me please
image.png 583.49 KBI'm still showing off line can you fix this. or just pick this up and refund me my full month
image.png 583.49 KBI'm still showing off line can you fix this. or just pick this up and refund me my full month
NZ
Nombuso Z's update07 Nov 2023, 19:18
Reviewer Update
Day 3 and I have been ignored. Can a manager call me please
image.png 583.49 KBI'm still showing off line can you fix this. or just pick this up and refund me my full month
image.png 583.49 KBI'm still showing off line can you fix this. or just pick this up and refund me my full month
NZ
Nombuso Z's updateReviewer Update
14 Nov 2023, 14:18I'm still offline , its still does not connect , its placed at the window
I need to bring it back , where is your office so I can take it there, you will take the whole year to collet it.
image.png 472.94 KB
image.png 678.19 KB
I need to bring it back , where is your office so I can take it there, you will take the whole year to collet it.
image.png 472.94 KB
image.png 678.19 KB
NZ
Nombuso Z's update14 Nov 2023, 14:18
Reviewer Update
I'm still offline , its still does not connect , its placed at the window
I need to bring it back , where is your office so I can take it there, you will take the whole year to collet it.
image.png 472.94 KB
image.png 678.19 KB
I need to bring it back , where is your office so I can take it there, you will take the whole year to collet it.
image.png 472.94 KB
image.png 678.19 KB