SG
Shuaan G
1 reviews | Active since Jan 2019
09 Jun 2026, 20:39
Internet keep on dropping
For 3 weeks, our internet connection keeps on dropping. Every time Rain phones they keep on telling me the same story and can not give me an estimated time on the issue, it will be fixed. Why spend over a R1000 a month if you dont have a proper connection. Terrible technical sulport aswell.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
10 Jun 2026, 08:13Hi Shuaan,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Jun 2026, 08:13
Official
Hi Shuaan,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
10 Jun 2026, 08:17Hi Shuaan,
We have identified the cause of the outage affecting your area. The tower serving your location is currently without power due to damage to the local power infrastructure.The issue has been reported to the relevant authorities, and they are working on restoring power. We are actively following up and monitoring the situation, but unfortunately we have not yet received a confirmed restoration time.We understand how frustrating this is and sincerely apologize for the inconvenience. We will continue to provide updates as soon as more information becomes available.
Regards,
We have identified the cause of the outage affecting your area. The tower serving your location is currently without power due to damage to the local power infrastructure.The issue has been reported to the relevant authorities, and they are working on restoring power. We are actively following up and monitoring the situation, but unfortunately we have not yet received a confirmed restoration time.We understand how frustrating this is and sincerely apologize for the inconvenience. We will continue to provide updates as soon as more information becomes available.
Regards,
Rain's reply10 Jun 2026, 08:17
Official
Hi Shuaan,
We have identified the cause of the outage affecting your area. The tower serving your location is currently without power due to damage to the local power infrastructure.The issue has been reported to the relevant authorities, and they are working on restoring power. We are actively following up and monitoring the situation, but unfortunately we have not yet received a confirmed restoration time.We understand how frustrating this is and sincerely apologize for the inconvenience. We will continue to provide updates as soon as more information becomes available.
Regards,
We have identified the cause of the outage affecting your area. The tower serving your location is currently without power due to damage to the local power infrastructure.The issue has been reported to the relevant authorities, and they are working on restoring power. We are actively following up and monitoring the situation, but unfortunately we have not yet received a confirmed restoration time.We understand how frustrating this is and sincerely apologize for the inconvenience. We will continue to provide updates as soon as more information becomes available.
Regards,