ZK
Zieyaad K

1 reviews | Active since Jul 2020

15 Jul 2020, 19:17

Internet is **** and charge me for nothing!

Internet is really slow and struggle to even load a web page. I then canceled the rain in the 1 June 2020 and the agent said I will pay for what I use. I used nothing but they are still billing be for using nothing. Please fix your billing system. And you are not taking money from my account for me using nothing.

0
Replies (4)
Rain
Rain's reply15 Jul 2020, 19:30
Official
Hi Zieyaad

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
ZK
Zieyaad K's update16 Jul 2020, 02:09
Reviewer Update
I really hope so been waiting for a response for 3 weeks.
ZK
Zieyaad K's update16 Jul 2020, 12:39
Reviewer Update
Still no contact. Service is abasmal
ZK
Zieyaad K's update16 Jul 2020, 12:39
Reviewer Update
Abysmal