NdSdS
Nelio da Silva da Silva

1 reviews | Active since Jun 2011

25 Jan 2021, 10:34

Internet down again

Hi, the signal has been on and off all morning. Strange how Rain works perfectly on weekends and from 11pm, but when its comes to business hours (when most of us need it the most), your network is either ridiculously slow, or not working at all. You clearly don't have proper infrastructure or you're throttling speeds.

0
Replies (1)
Rain
Rain's reply25 Jan 2021, 11:58
Official
Good morning  Nelio 

Kindly accept my humble apologies for the service that you have received thus far. Please provide us with the email address you used to register for rain or if the one you provided is used for your rain account please login to the website and open a ticket if you do not have one opened already so that I can assist you as soon as possible.

Kind Regards 
Mosa