LK
Leslie K
1 reviews | Active since Apr 2020
29 May 2025, 17:34
INTERNET DISCONNECTING
No human contact with this business. Automated responses via their platform only. Been battling with LTE disconnecting all week. Despite promises of escalating to support the problem persists.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
29 May 2025, 17:56Hi Leslie.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Rain's reply29 May 2025, 17:56
Official
Hi Leslie.
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
Thank you for reaching out. We’re sorry your rain experience hasn't met the standard you might’ve expected. Please note that we will look into your query and provide feedback.
Regards,
Rain
LK
Leslie K's updateReviewer Update
30 May 2025, 15:47Thank you to Allan from Rain who contacted me directly after the negative review. i can now change the rating to 5 stars as my issue has been resolved. A pity I had to use Hello Peter to get a response. At least now it is positive.
LK
Leslie K's update30 May 2025, 15:47
Reviewer Update
Thank you to Allan from Rain who contacted me directly after the negative review. i can now change the rating to 5 stars as my issue has been resolved. A pity I had to use Hello Peter to get a response. At least now it is positive.