Internet disconnecred often like every day 3, 4 times. Sometimes it disconnected couple of ours or whole night. When I try to get hold of them to get support, they don't take calls. Especially, they don't support during weekends when I need internet mos

Item: Rain
Rating: 2
Author: tony K

Unstable internet, lack of customer support

Helpful (0)

Replies (2)

Rain's replyOfficial

26 Dec 2022, 09:03

Hi Tony

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

Rain's reply26 Dec 2022, 09:03

Official

Hi Tony

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain

tony K's updateReviewer Update

29 Dec 2022, 13:07

Technician came to my place, did diagnosi and replace router. Now problem solved. Thank you very much Rain. By the way, you could've done this quicker so reduce inconvenience. Keep it up !!

tony K's update29 Dec 2022, 13:07

Reviewer Update

Technician came to my place, did diagnosi and replace router. Now problem solved. Thank you very much Rain. By the way, you could've done this quicker so reduce inconvenience. Keep it up !!