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KB
Kabelo B

1 reviews | Active since Nov 2022

01 Nov 2022, 08:53

Internet connetction

I've been trying to contact Rain with regards to router, and I cannot get hold of them

0
Replies (7)
Rain
Rain's reply01 Nov 2022, 09:20
Official

Hi Kabelo
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain

Best regards,

Rain
Rain's reply01 Nov 2022, 09:20
Official
Hi Kabelo

Please advise what is the problem you are experiencing.

Best regards,

KB
Kabelo B's update02 Nov 2022, 11:39
Reviewer Update
Hi, My sim card is not functioning well. It doesn't connect to internet
KB
Kabelo B's update02 Nov 2022, 11:43
Reviewer Update
It hasn't been connecting to the internet since 30th October 2022, and I've been contacting support with no luck.

Rain
Rain's reply02 Nov 2022, 11:51
Official
Please note the sites you are connecting sites you are currently connected to are experiencing technical difficulties, our technicians are working on restoring the site as possible, currently, we have no ETR.

We do apologize for the inconvenience caused.

Best regards,

KB
Kabelo B's update02 Nov 2022, 11:55
Reviewer Update
How long am I supposed to wait because it has been days since I had this issue and there hasn't been any assistance from your side?
Rain
Rain's reply02 Nov 2022, 12:08
Official
We currently do not have an ETR, as soon as an update is provided we will be intouch 

Best regards,