VR
Vicky R

1 reviews | Active since Sept 2020

25 Oct 2023, 06:16

*********** *****ING STAFF!!

I have NEVER used a provider that is as *********** as you! Everytime the amount of data I use, gets doubled when I have to pay a premium! This has been happening this whole year, countless "escalations" have been raised and this problem is still not sorted! How hard is it to check that you take the correct premiums! You are *****ing peoples money! I wish there was a negative rating because you would get -100! I want my wrongfully taken premium back!

0
Replies (3)
Rain
Rain's reply25 Oct 2023, 10:15
Official
 Hi  Vicky Rossouw 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 
Rain
Rain's reply27 Oct 2023, 13:10
Official
Good Afternoon, 

Thank you for your response and continued patience. 

We are still awaiting feedback from our billing department. We will up date you as soon as we receive feedback. 

Thanks, rain.
VR
Vicky R's update27 Oct 2023, 15:16
Reviewer Update
Please ensure that future bills are correct.