Infuriated and Frustrated

Rain is frustrating me now. In my previous review, it was clear that I returned the router at the Umhlanga branch and already have the cancellation number. What does Rain do? Send the courier company to call me to arrange the collection of the router. I called and told the courier company that the router is already with the Rain branch. Now, instead of first reimbursing me the full amount R625, which was deducted after weeks of cancellation, as well as a prorated amount between 7 June - 25 June, Rain just deposited a fraction of what should be paid. What is even more frustrating is that they called me once after the previous Hellopeter post and promised to call again after the "investigation", and since then, no one has called, and they think I will be excited by the peanuts they deposited.