EM
Ernest M
1 reviews | Active since Sept 2015
05 Oct 2022, 08:58
inferior product
I ordered a router with uncapped service 30th of Sep got it yesterday Great. ! But nothing works and I paid for a service I'm not getting. Called 4 times no assistance. we have to pay R 70 a day for mobile data while Rain wonders how they can help. I need this sorted by Friday or you can cancel and send someone to come and fetch your inferior product . This is really not on I was really sceptic to take up the service and Rain just showed me that their products are really not worth it
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
05 Oct 2022, 09:10Hi Ernest
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply05 Oct 2022, 09:10
Official
Hi Ernest
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Ernest M's updateReviewer Update
05 Oct 2022, 09:14All I hear from Rain is sorry i feel sorry that I ever joined
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Ernest M's update05 Oct 2022, 09:14
Reviewer Update
All I hear from Rain is sorry i feel sorry that I ever joined
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Ernest M's updateReviewer Update
05 Oct 2022, 09:46After how many years will this happen ?
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Ernest M's update05 Oct 2022, 09:46
Reviewer Update
After how many years will this happen ?
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Ernest M's updateReviewer Update
05 Oct 2022, 11:21Seems like you will be calling At 5 and then book someone to assist in 5 working days in the mean time we sit with no internet. And we loosing money because of it.
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Ernest M's update05 Oct 2022, 11:21
Reviewer Update
Seems like you will be calling At 5 and then book someone to assist in 5 working days in the mean time we sit with no internet. And we loosing money because of it.
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Ernest M's updateReviewer Update
05 Oct 2022, 13:13Another 2 hours passed no feedback this is really bad is there any support after sales service really really stinks
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Ernest M's update05 Oct 2022, 13:13
Reviewer Update
Another 2 hours passed no feedback this is really bad is there any support after sales service really really stinks
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Ernest M's updateReviewer Update
05 Oct 2022, 14:25I have been waiting a call for an appointment from 10:11 this morning
Rain Internet Service Provider's reply:05 Oct 2022, 10:11
Someone will be in contact with you today to set up the appointment
Rain Internet Service Provider's reply:05 Oct 2022, 10:11
Someone will be in contact with you today to set up the appointment
EM
Ernest M's update05 Oct 2022, 14:25
Reviewer Update
I have been waiting a call for an appointment from 10:11 this morning
Rain Internet Service Provider's reply:05 Oct 2022, 10:11
Someone will be in contact with you today to set up the appointment
Rain Internet Service Provider's reply:05 Oct 2022, 10:11
Someone will be in contact with you today to set up the appointment