Increasingly Horrible Service

Item: Rain
Rating: 1
Author: Carmen F

Can a South African who speaks and understands South African English contact me telephonically ASAP!

The chat option and the people at the contact center do not understand English or Mathematics.

Helpful (0)

Replies (2)

Rain's replyOfficial

27 Oct 2025, 15:15

Hi Carmen

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply27 Oct 2025, 15:15

Official

Hi Carmen

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's replyOfficial

27 Oct 2025, 15:32

Hi Carmen

We’re pleased to inform you that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.

Regards,
Rain

Rain's reply27 Oct 2025, 15:32

Official