NR
Nigel R
1 reviews | Active since Jun 2011
30 Dec 2025, 12:52
Increase installment
Why does my bill keep on increasing every month and this month R519 to be deducted?
Helpful (0)
Replies (11)0
Replies (11)
Rain's replyOfficial
30 Dec 2025, 12:58Hi Nigel
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query, and we will be in touch to assist further.
Regards,
rain.
Best regards,
Rain's reply30 Dec 2025, 12:58
Official
Hi Nigel
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query, and we will be in touch to assist further.
Regards,
rain.
Best regards,
Rain's replyOfficial
30 Dec 2025, 14:27Hi Nigel
We see that your account is on a discount
Please be advised that the package is R649
Regards
Rain
We see that your account is on a discount
Please be advised that the package is R649
Regards
Rain
Best regards,
Rain's reply30 Dec 2025, 14:27
Official
Hi Nigel
We see that your account is on a discount
Please be advised that the package is R649
Regards
Rain
We see that your account is on a discount
Please be advised that the package is R649
Regards
Rain
Best regards,
NR
Nigel R's updateReviewer Update
30 Dec 2025, 14:56How much is the discount?
NR
Nigel R's update30 Dec 2025, 14:56
Reviewer Update
How much is the discount?
Rain's replyOfficial
30 Dec 2025, 15:54Hi Nigel
The discount is of R129,80, leaving your monthly payment of R519,20
This would be the correct amount
Regards
Rain
The discount is of R129,80, leaving your monthly payment of R519,20
This would be the correct amount
Regards
Rain
Best regards,
Rain's reply30 Dec 2025, 15:54
Official
Hi Nigel
The discount is of R129,80, leaving your monthly payment of R519,20
This would be the correct amount
Regards
Rain
The discount is of R129,80, leaving your monthly payment of R519,20
This would be the correct amount
Regards
Rain
Best regards,
NR
Nigel R's updateReviewer Update
30 Dec 2025, 16:07What was the discount previously? Why is it less now and why did my payments increase for the last 6 months basically every month?
NR
Nigel R's update30 Dec 2025, 16:07
Reviewer Update
What was the discount previously? Why is it less now and why did my payments increase for the last 6 months basically every month?
NR
Nigel R's updateReviewer Update
31 Dec 2025, 05:24Feedback please?
NR
Nigel R's update31 Dec 2025, 05:24
Reviewer Update
Feedback please?
NR
Nigel R's updateReviewer Update
31 Dec 2025, 05:26Why does my account show overdue on the app today when payment is only due tomorrow??
NR
Nigel R's update31 Dec 2025, 05:26
Reviewer Update
Why does my account show overdue on the app today when payment is only due tomorrow??
NR
Nigel R's updateReviewer Update
31 Dec 2025, 11:47Feedback please?
NR
Nigel R's update31 Dec 2025, 11:47
Reviewer Update
Feedback please?
Rain's replyOfficial
06 Jan 2026, 12:43Hi Nigel
We can confirm that the account is in good standing
Regards
Rain
We can confirm that the account is in good standing
Regards
Rain
Best regards,
Rain's reply06 Jan 2026, 12:43
Official
Hi Nigel
We can confirm that the account is in good standing
Regards
Rain
We can confirm that the account is in good standing
Regards
Rain
Best regards,
NR
Nigel R's updateReviewer Update
06 Jan 2026, 16:47Please ensure billing is rectified and subscription amount of R500 stays the same seeing that I have been paying R500 for the last few months. Was the difference R19. 20 credited. As per reference logged ***4 the monthly payment will be R500.
NR
Nigel R's update06 Jan 2026, 16:47
Reviewer Update
Please ensure billing is rectified and subscription amount of R500 stays the same seeing that I have been paying R500 for the last few months. Was the difference R19. 20 credited. As per reference logged ***4 the monthly payment will be R500.
Rain's replyOfficial
01 Mar 2026, 13:41Hi Nigel
We are checking in regarding your previous query and would like to confirm whether you still need assistance from our side.
If the matter has already been resolved, please feel free to disregard this message.
Regards,
rain.
We are checking in regarding your previous query and would like to confirm whether you still need assistance from our side.
If the matter has already been resolved, please feel free to disregard this message.
Regards,
rain.
Best regards,
Rain's reply01 Mar 2026, 13:41
Official
Hi Nigel
We are checking in regarding your previous query and would like to confirm whether you still need assistance from our side.
If the matter has already been resolved, please feel free to disregard this message.
Regards,
rain.
We are checking in regarding your previous query and would like to confirm whether you still need assistance from our side.
If the matter has already been resolved, please feel free to disregard this message.
Regards,
rain.
Best regards,