AT
Alfred T
1 reviews | Active since Jun 2019
05 May 2023, 10:38
Incorrectly charged.
These guys are such ****mers.
They charged me incorrectly and for months now they have been investing and there is no feedback, even when you send emails no1 responds they intentionally ignore the emails.
The customer service is not knowledgeable and they give out incorrect information.
I am going to make a formal complaint with the goods and services ombudsman.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
05 May 2023, 10:47Hi Alfred.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply05 May 2023, 10:47
Official
Hi Alfred.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
AT
Alfred T's updateReviewer Update
05 May 2023, 10:52For the month of April I was again charged for two services and already I was incorrectly charged in September, October and November.
For over 5 months there has been an investigation and even today there is no feedback received.
For over 5 months there has been an investigation and even today there is no feedback received.
AT
Alfred T's update05 May 2023, 10:52
Reviewer Update
For the month of April I was again charged for two services and already I was incorrectly charged in September, October and November.
For over 5 months there has been an investigation and even today there is no feedback received.
For over 5 months there has been an investigation and even today there is no feedback received.
AT
Alfred T's updateReviewer Update
05 May 2023, 12:21Please do that and also who can I talk to, so I can get feedback on the investigation from last year, Jesse said he was handling it and until now I haven't received any feedback.
I sent him all the evidence required, however still no response.
I sent him all the evidence required, however still no response.
AT
Alfred T's update05 May 2023, 12:21
Reviewer Update
Please do that and also who can I talk to, so I can get feedback on the investigation from last year, Jesse said he was handling it and until now I haven't received any feedback.
I sent him all the evidence required, however still no response.
I sent him all the evidence required, however still no response.