Incorrectly billed
I've been incorrectly billed for the month of March and I've asked RAIN to credit me but no avail, I've been promised twice already that somebody from BILLING will give me a call because apparently they can't be connected. I even have two reference numbers #*** and #***. Can this be resolved PLEASE.
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Replies (2)
Rain's replyOfficial
09 Apr 2023, 17:50Hi Portia.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply09 Apr 2023, 17:50
Official
Hi Portia.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
's updateReviewer Update
12 Apr 2023, 12:16In the month of February I was billed R529 which is correct, but in March I'm now billed R739, so I don't understand why because I'm on 5G basic and not standard. Can you please credit me my R210 for the month of April.
's update12 Apr 2023, 12:16
Reviewer Update
In the month of February I was billed R529 which is correct, but in March I'm now billed R739, so I don't understand why because I'm on 5G basic and not standard. Can you please credit me my R210 for the month of April.