INCORRECT DEBITING AND THREATS OF DOUBLE DEBIT

My review needs to be reloaded. I have issues with rain accounts dept. I have downloaded each statment and invoice from the begining. I get invoiced per month and the billing debit shows that the payment for the month will be deducted on the 1st of the following month. In essence post paid but thats on every piece of paperwork from RAIN. yet each month they deduct it on the 25th. And no matter what argument you make they just promise from the next month it will be decucted as per the statment invoice details. And true as anything they deduct it again on the 25th.

Now this month I can not make any plan to loan money to put in the account. So they suspend my service. And then tell me they have made adjustments and I will be double debited on the 1st of April 2025 which is utter nonsense as by my invoices and statements they always are supposed to take my debit for the prior month on the 1st of the following month.