TK
Thandekile K
1 reviews | Active since Jan 2020
07 Mar 2025, 13:44
Incorrect debit
Rain has incorrectly debited my account at 08:51 i am still awaiting my refund at 13:41. I am not the only one whose account they debited/ tried!!!!!
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Replies (2)
Rain's replyOfficial
07 Mar 2025, 13:53Hey Thandekile K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply07 Mar 2025, 13:53
Official
Hey Thandekile K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
TK
Thandekile K's updateReviewer Update
07 Mar 2025, 14:10What are you investigating when you sent a message before noon that you will reverse the debit? Or should one just go to your Paulshof offices? Because you don’t take people serious.. too quick to debit but very slow to refund! No man refund my account somblief
TK
Thandekile K's update07 Mar 2025, 14:10
Reviewer Update
What are you investigating when you sent a message before noon that you will reverse the debit? Or should one just go to your Paulshof offices? Because you don’t take people serious.. too quick to debit but very slow to refund! No man refund my account somblief