Incorrect Charge on my Data Deal

Item: Rain
Rating: 1
Author: Dimpho M

Good day, someone needs to contact me urgently regarding the incident number ***. This is urgent as I have been incorrectly charged R712 for a R250 deal that I have not signed up for extra gigs on. This has been charged to my credit card which is due to close today and no one is responding to me on Support and all follow up emails are bouncing.

Helpful (0)

Replies (1)

Rain's replyOfficial

01 Jul 2020, 14:22

Hi Dimpho

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima

Rain's reply01 Jul 2020, 14:22

Official