LM
Lwandisa M
1 reviews | Active since Nov 2012
12 Sept 2020, 16:53
Incorrect charge
When I joined Rain, i paid R479 on the same day I joined meaning I paid ahead but last month in August to my surprise when I cancelled the simcard stopped working on the 31st of August and I was charged R479 on the 1st of September. If I paid ahead when I joined why was I charged September and did not receive the date for the last time?
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Rain's replyOfficial
12 Sept 2020, 17:49Hi Lwandisa
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply12 Sept 2020, 17:49
Official
Hi Lwandisa
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline