nG
nomakhaya G

1 reviews | Active since Mar 2021

14 Jul 2022, 17:34

Incorrect billing/debt

The last time I used my Rain Simcard was in July of 2021, and as far as I know Rain provides a month to month service meaning if I don't pay I don't receive their service/data. Now I am being told I owe R1,437.00, which does not make sense. I have not used any data from RAIN on any of the dates they rea billing me for, and how do I even accumulate such a debt on a month to month contract.

0
Replies (1)
Rain
Rain's reply14 Jul 2022, 17:52
Official
Hi Nomakhaya

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain