SM
Siphiwe M
1 reviews | Active since Aug 2012
16 Nov 2024, 13:49
Incorrect Billing - Payments up to date but services are suspended.
My account is up to date but the services are cut for the second time in 2 consecutive months. Last month I asked for an apology, which the billing department sent. This month again, I have the same problem. This is ridiculous, I am annoyed as I work from home and depend on the network.
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Rain's replyOfficial
16 Nov 2024, 14:34Hey Siphiwe M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
Rain's reply16 Nov 2024, 14:34
Official
Hey Siphiwe M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.