Incorrect Billing Date and Worse Customer serice

Rain has the worse customer service agents ever!! This morning i called the call centre and spoke to an Agent Khanya, the reason for my call is that rain keeps on deducting on the wrong date which is the 25th whereas I had asked that they change my date to the end of the month as i get paid on the end of the month. What does RAin do they claim they have changed it whereas they didnt. The month of JUne I didnt use their services and i was still billed for the month. I paid them without even querying that. Now the agent tells me i missed a paymet, when I told him that i had never missed the payme it is them who keep on deducting on the wrong date he decided to put on on mute for 15 min and wate my time , direspectfully mute me and allow me to explain myself to speak to mysef. I hanged on for 15 minutes hoping that he will come back to offer the customer service whihc I assume he vowed to give when he was seeking the job at Rain.

Now two things here, Rain must fix the pay date i cancel thi subscription which ive had with them for years. I will not be sent messages by rain again and being told about disconnect whereas I pay but they have the wrong dates

This is irritating. and to Khany is the worst ever agent i have ever come across!!!