Incorrect Billing / Customer response time

I signed up for the one-month free situation and paid the R1 that was needed. I still got billed in the middle of that month although it was told at the end of the month and then got billed at the end of the month again. So, noting was actually free. I emailed and asked for asked for assistance, called- got told it was incorrectly billed, emailed again and still no response.

Rain - just do better, people don't have fight left in them anymore with customer service. If you've promised something, just stick to it.